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The bike cable lock from the bike rack I purchased in May 2025. I contacted Hollywood Racks of the failure and they replaced it at no charge without any questions.
I HIT A SPEED BUMP WITH MY BIKES ON MY SPROT RIDER, THE SPORT RIDER BENT WHERE THE CUT OUTS ARE TO PUT THE HITCH PIN IN... I WAS HAPPY THAT HOLLYWOOD SOLD ME THE REPLACEMENT PART FOR $100. THANK YOU
We misplaced the short hook in our two-bike Hollywood rack. So sad. Went to Hollywood website and was able to immediately order the replacement and it arrived in a week. Effortless and quick.
