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Nice job shipping some parts promptly. It took me a while to find just what I needed but once I figured it out on the website it went fine.
My wife and I just bought ebikes. We are "seniors" so we wanted a sturdy reliable rack. Did lots of research and decided on the Destination e. Came in just a few days. We'll packaged. Good instructions. Pretty easy to assemble and install. Online videos helped. Really like the way it drops for tailgate access. I put both bikes on and went for a short test drive. Went well. It will take some practice for me to load and unload the bikes faster but no hurry. It is a bit heavy for me to get carry thru my yard to the shed (don't have a garage) where it will be when not in use. I'll figure that out eventually. Maybe a garden wagon will work. Anyway, glad we bought it.
Very pleased with my purchase from assembly to mounting my bike 20 minutes. It feels very secure and easy to operate five stars highly recommend.
Works as expected on my Mazda. Design fits nicely with the rack. Nice that the adapter and tester are included.