Destination E Lever Replacement Set

I contacted customer service concerning a recall on a latching mechanism on my Hollywood bike rack. The representative was courteous, efficient and took care of my situation quickly. The parts arrived a few days later. I would rate their customer support as exceptional!

The service I received from Hollywood Racks was exceptional. Their speed of service and communication was amazing. Hollywood Racks builds great products and stands behind them. I have great appreciation for this company.

The parts I received were correct. I wish you would have included the Allen nuts also. Your service was excellent. Thank you

Fast response and exceptionally easy process.

We were very impressed with the how fast our order came. We're back up and running. Thank you!

The representative was helpful. Shipping was quick. The new design will be stronger.

Great response from the company. I am ready to use my Hollywood destination e bike rack

Call got new part 〽️ n two days at no cost

Delivered swiftly.

Thank you

Thanks for the quick response! I will continue to purchase products from your company.

Resolved order issue quickly and was able to ship missing parts same day.

Outstanding customer service. Fast response and shipping. I love the product and the customer service.

Prompt service

Received the replacement parts quickly and easy to install. Thank you

quick response, easy installation, hope it does as intended

Perfect replacements for rack issue. No problem changing out the parts. Thanks for the prompt response.

Replacement parts worked very nicely

Thanks for the quick shipment of the replacement part. The rack is solid and secure. Great product.

I’ve not yet replaced the levers from Hollywood Racks but plan to very soon. I’m very impressed with how easy the recall situation has been administered. After placing the order for the levers, I immediately received the order confirmation w/ tracking info, and they delivered within a few days. Thanks HR !!!

Destination E Lever Replacement Set

Destination E Lever Replacement Set

Great job on service parts being sent to me. The repair was simple.

Very pleased with my Hollywood Rack!

Destination E Lever Replacement Set

Destination E Lever Replacement Set

Customer service representative was very helpful and courteous. He helped me with my order which arrived quickly, and was easy to install. Very nice to have such good service. Thank you.

I found out that a component was being recalled on my bike rack. It was simply a matter of going to the website and registering my bike rack. In a matter of just a few days, the replacement parts and instructions arrived. Was handled very efficiently and quickly.

Destination E Lever Replacement Set

Got the replacement parts FAST!

Very helpful customer service, much appreciated

I don't see a big difference between the new and the old levers, hope they work well.

Works, and easily replaced.

They came with instructions & were easy to install just took approximately 15 minutes, I could see the upgrade difference in the bolts.