Hollywood's Frequently Asked Questions
Hitch RacksWhat hitch pin do I need to attach my rack to my vehicles receiver hitch? a. There are two types of hitch pins, Threaded or Smooth, available in standard or locking b. Threaded hitch pins are the same size (1/2” x 13 Threads Per Inch) for 1-1/4” and 2” receiver racks. They are available in standard (provided with the rack) or locking (available from our website). c. Smooth hitch pin is ½” diameter for 1-1/4” receiver racks and 5/8” diameter for 2” receiver racks. d. All smooth hitch pins sold now are locking. Older racks using a smooth hitch pin had a hole at the end of the smooth hitch pin for a keyed padlock (also provided at that time). Does a ½” x 13 TPI threaded hitch pin work on both 1-1/4” and 2” threaded receiver racks? Yes. What about hitch pins on older racks? Older threaded hitch pin racks (before 2004) use a ½ x 20 Threads Per Inch hitch pin. Visual Clue: Look at the 45-degree angle brace between the horizontal and vertical tubes that make up the receiver tube. If there is a small hole right in the middle of that brace, the rack is threaded ½ x 13. If there is no hole in the brace, the rack is threaded ½ x 20 Threads Per Inch. What’s the difference between the HR200 Trail Rider and HR1000Y Sport Rider? The difference is the direction (type) of fold. Both can be used on either a 1-1/4” or 2” receiver hitch. a. On an HR200 Trail Rider the wheel/tire holder support arms fold up (vertically when the rack is not being used). The HR200 cannot fold horizontally. b. On an HR1000Y the whole rack folds up horizontally (against the vehicle) or down horizontally to access the luggage compartment of the vehicle. What are the differences between the HR3000 and the HR3500 TRS (Tire Retention System) racks? a. The HR3000 can be fitted to either a 1-1/4” or 2” receiver hitch whereas the HR3500 will fit into a 2” receiver only. b. The HR3500 comes with keyed alike locks to lock the rack to the vehicle and the bikes to the rack. The HR3000 does not come with locks (locks are available as an after-market accessories). c. The HR3500 uses our patented “No Wobble” system to firmly attach the rack to the receiver hitch whereas the HR3000 uses a threaded hitch pin. d. The HR3000 comes with silver wheel trays whereas the HR3500 comes with black wheel trays. Both are aluminum construction. How is a recumbent spec Sport Rider different from a standard Sport Rider? a. The wheel/tire holder support tubes are longer to support the longer wheelbase on most recumbents (up to 72”). b. The wheel/tire holders are set further away from the support tubes (4” additional on each side) to provide room for the wider seats/saddles on most recumbents. c. Because the wheel/tire holders are set further out, the padded hooks also extend an additional 4” on either side. d. These recumbent rack differences are applicable to both the HR1000Y-R and HR1450Y-R racks. What size wheels are applicable for the small wheel holder? All bicycle wheels that are smaller than 20” outside diameter require small wheel holders to effectively reduce the functional length of the Sport & Trail riders wheel/tire holders. Isn’t the HR1400Y just the same as an HR1450Y plus and HR1475Y? The HR1400Y and the HR1450Y + HR1475Y combination are exactly the same in terms of what you get. The HR1400Y is for those who know they want a four-bike rack. The combination HR1450Y + HR1475Y option are for those who know they want a two-bike rack now but might want to add an additional two bike capacity, sometime in the future. Which should I buy? The 1400 is the less expensive option since there is only one box (with packing material) instead of two. However, if you only need 2 bike capacity, the HR1450Y is the way to go! What’s the difference between an “X” and a “Y” spec Sport Rider? These are production run alpha codes. “X” is the older style applicable to Sport Rider and Trail Rider racks whereas “Y” is the newest and current spec. These alpha codes are used after a rack’s part number, i.e. HR1400Y racks. What rack do I need to mount a trike (tricycle) on a 1-1/4” receiver hitch? If you are mounting one recumbent trike only, you can use the HR1000Y-R as the base rack plus a Trike Adapter 1 on your Class 2 1-1/4” receiver hitch. If you want to carry a trike plus a two-wheel bike you will need a 2" receiver. Which padded hooks do I need for my old Sport Rider rack? That depends on the generation of your rack: a. The first Hollywood Sport Rider rack hooks used a square vertical mast and quick-release levers to attach the padded hooks to the mast. These (quick release) padded hooks are no longer available. b. The second generation used the same square vertical mast as the first generation but used friction knobs to secure the padded hooks to the vertical mast. These (friction) padded hooks are no longer available. It is possible to buy a round vertical tube (mast) and 2 Precision Slide hooks to convert your rack to present spec. c. The third generation used a square vertical mast with corner indentations and ratcheting padded hooks. These are no longer available. d. The fourth (current) generation uses a round vertical mast and Precision Slide padded hooks. These are still available. These are available for standard spec. or (see below) recumbent spec. Can I mount an E-Bike rack if I have a 1-1/4” receiver hitch? Yes, we have a special receiver tube for mounting our rack for E-Bikes on a 1-1/4” receiver hitch. This makes the rack designation HR1460Y-E. The 1-1/4” receiver tube is reinforced such that the No Wobble System cannot be used. Therefore, the HR1460Y-E uses a threaded hitch pin and a Locking Threaded Hitch Pin with keyed alike locking cable. The 1-1/4” receiver hitch must be Class 2. You may email us a photo of your vehicles receiver hitch if you’re not sure what Class it is. Do you have a rack for Fat Tire E-Bikes? Yes, the HR1455Y-E is for FAT tire E-bikes while the HR1450Y-E is for standard (up to 3”) tire equipped E-Bikes. If you have one FAT and one standard tire bike, the rack is HR1450Y-E-F1 and comes with FAT wheel/tire holders on one side and standard wheel/tire holders on the other side. Do you have wheel/tire holders for fat bikes? Yes, we do. These can be ordered from our website and they fit on the Trail Rider and all Sport Rider variations (fits on square 1-1/4” x 1-1/4” tubing wheel/tire holder support tubes). What does a receiver hitch “Class” mean? The Class essentially tells you how strong the receiver hitch is, i.e. how much weight will it safely carry. Class one will support 200 lbs., Class 2 will support 300 lbs. and Class 3 will support 600 lbs. (bikes plus rack weight). We recommend Class 2 minimum for 1-1/4” receiver hitches and Class 3 minimum for 2” receiver hitches. How do I use the Hollywood Racks “No Wobble” system? Before you install the rack in your vehicle’s receiver hitch take a look at the hitch pin hole in the rack’s receiver tube. You will see a black or silver “Loop” at the very front end of the No Wobble Bolt. It is essential that, when you have the rack installed on the receiver, you place the hitch pin through that loop. If you No Wobble system is not working, most likely you have missed the loop. When the hitch pin is properly installed (through the loop) you may tighten the No Wobble system by turning the lever on the back of the receiver tube in a clockwise direction to snug it up. Try to finish tightening the lever such that the lever does not end up facing down. No Wobble levers that end up facing down are vulnerable when driving up or down steep driveways. Do you have a rack with a ramp to load heavy bikes and E-Bikes? No, not at this time. We are working on a potential rack model that will have a ramp, but at this time we do not. What types of wheel holders do you have to fit Sport Rider racks? We have four different types for different bicycle tire sizes and types. All fit on our 1-1/4” x 1-1/4” wheel holder support tubes. All are available in both right and left side configurations, or available in pairs: a) Standard wheel holders as used on the Trail Rider and Sport Rider racks and fit up to 3” wide tires. b) Recumbent spec wheel/tire holders are set out 4” further from the wheel holder support tubes for clearance on recumbent seats/saddles which are much wider than standard bike saddles. Recumbent wheel holders fit tires up to 3” wide. c) FAT tire wheel/tire holders are for FAT bikes and hold tires up to 5” in width. They are also now reinforced to be strong enough for Electric FAT bikes. d) Standard (size) wheel/tire holders reinforced for Electric Bikes with 3” (or less) tire width. Can I add the Cargo Carrier HR1485 or the HR1475Y add-on if I have 2 Electric bikes on your HR1450Y-E already? Yes, but only if the total bikes plus racks, plus cargo is under 200 lbs. and E-Bikes are mounted closest to vehicle. I have a vehicle with a 1-1/4” Class 2 receiver hitch but I want to buy one of your racks that only comes in the 2” receiver size. Can I use an adapter to increase my effective receiver size to 2”? Short answer: No. Long answer: The reason a 2” receiver hitch is recommended is because it is stronger than a 1-1/4”. If you put an adapter on a 1-1/4” the extra length actually makes the 1-1/4” receiver hitch weaker, i.e. less able to support the weight (and additional leverage) of a 2” spec rack. So . . . Don’t do it!
Trunk RacksWhy is the F1B more expensive than the Express 3? I mean, hey, the Express has cradles for the bikes, it has hubs for adjustment and it has six straps instead of four to hold the rack to the vehicle so how can the very simple looking F1B cost more? Really, it all comes down to manufacturing cost, which is less for the Express than it is for the F1B. The reason is the lower brace that’s welded onto the frame of the F1B. That welding cost off-sets all the additional features of the Express (where no welding is required in manufacturing. Do you have any trunk/hatch strap-on type racks for E-Bikes or do I have to get a receiver hitch to carry my electric bicycle? No, none of our trunk/hatch type racks are approved for use with an electric bike. We do have some receiver hitch racks approved for use with electric bikes. Your Hollywood Racks weight limit per bike is 35 lb. on trunk racks, so is it okay to put two 50 lb. bikes on a three-bike rack (for example)? No, the weight limits are strictly assigned on a per bike basis. The F4, for example can carry four 35 lb. bikes distributed evenly over its support arms but cannot safely carry one 80 lb. bike.
Indoor / Outdoor Commercial Bike Parking RacksWhat are the assembled dimensions of the PS6 Bike Valet? 35” long x 28” wide x 26” high
What is "wheelbase" and how do I measure it?
How do I attach the Tow 'N Go to my trailer?
Can I use the HR1485 Cargo Carrier with any Hollywood receiver rack?
Is the Fit Guide for receiver racks as well as trunk racks?
Why do you say Hollywood Racks are not to be used on trailers or trailered vehicles?
How can I fit the Hollywood SR1 Spare Tire Rack on an over-sized tire?
What do I do with all the extra strap length after I install a trunk rack?
Are Hollywood Boomer parts interchangeable with Bauer’s similar looking rack?
Can I update my old SR1 rack with the new support arms with cradles?
What is the lower support bar for on the Road Runners?
How can I easily remove old cradles and replace them with new cradles?
Do you have nuts only for the 970 and 915 - 9mm skewers?
What is the Safety Strap for?
Which of your racks will fit my car?
Where are your racks manufactured?
What local bike shop has the Hollywood Rack I’m looking for?
I lost my instruction sheet for my Hollywood Rack. How can I get another one?
I need keys, how do I order them?
How do I know how old my rack is?
Do you carry parts for old and discontinued Hollywood Racks?
My old Hollywood Rack is starting to rust. How should I treat this?
Does Hollywood have any racks for tandems?
How do I know if I need a Bike Adapter (BA-Pro) and how do I use it?
How do I find the serial number on my Hollywood Rack?
What are the differences between your racks?
Can I use a Hollywood Rack to carry a wheel-chair?
Where do I register my new rack?
How much is shipping?
When will my order ship?
What credit cards do you accept?
Will you match prices for Hollywood Racks I have found on the Internet?
Return Policy & Warranty Policy
What is your warranty?
What is your Return Policy
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HOLLYWOOD RACKS CONTACT INFORMATION
Our operating hours are Monday-Friday from 9AM-6PM EST
Hollywood Racks Bike Racks since 1973!
12812 South Spring Street Los Angeles CA 90061 Tel: (310) 516-8600 or (800) 747-4085 Fax: (310) 516-8955
Bike Rack Tips & TricksHi and welcome to Hollywood Racks! We're going to discuss the many different ways of transporting your bicycle carrier, for example, there are hitch mounted, tire mounted and trunk mounted carriers. To use a hitch mounted rack you must install a hitch on your car, with a hitch rack you can simply carry 3 to 5 and sometimes even 6 bikes with a hitch rack, bare in mind the rack doesn't need to remain on your car constantly, and its extremely easy to take off and store in your garage. With a truck mounted rack, the rack will sit on the rear of your car and will allow for the transporting of two or more bikes easily, safely and securely. However, if you have a jeep or a vehicle that has a spare tire on the rear of the vehicle, then you can simply use a spare tire rack, and thus you can use your hitch for a trailer instead.
Shop bike racks and storage, Buy the best hitch, tire, or trunk mounted bike rack for your car, minivan, hatchback, suv, or truck, Shop for the perfect bike rack and accessories securely online at HollywoodRacks.com.